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FAQ

Q: I need a mat for class, do you rent or sell them?

A: We sell yoga mats and mat towels. 

You can rent a yoga mat and mat towel combo for the best experience. Yoga mats and mat towels can be rented separately.

Q: Are barre socks required to practice barre or any other classes?

A: We do not require barre socks with a grip, however we do recommend them for safety and foot support. Buy our favorite brands: Shashi and PointeStudio at HYC. 

Q: How early can I arrive to class?

A: Doors open 15 minutes before class. We lock the doors at class time, we will hold the doors for 5 minutes max. if you are running late due to traffic and confirm with us your ETA. If you are new to the studio, please arrive at least 10 minutes early to get acclimated and sign a liability waiver.

Q: Are shoes allowed in the studio?

A: Shoes can be worn everywhere except the hot room.

Q: Do you have showers and changing rooms?

A: Yes, our studio offers men and women shower facilities with amenities. Please respect our staff's time and get ready quickly. Staff members are scheduled to work 20 minutes after class ends. We have shampoo, conditioner, and body wash. Complimentary shower towels are available.

Q: Are props provided for class?

A: HYC believes in the power of props in all of our classes. We have traditional cork yoga blocks and long yoga straps, bolsters and blankets. Fitness focused classes use resistance band tubes, 10'' balls and weighted sand balls, and light dumbbell weights (2lb-8lb).

Q: Can I leave the room if I get overheated?

A: Yes, we will check on you if you leave the room to ensure you are okay and you can enter back into the room when you are ready. It is best to try to stay in the room if possible, you can always take a kneeling position and keep your head above your heart if you feel nauseous or dizzy. 

Q: I purchased the 1 Wk pass and did not choose the correct start date. Can it be extended?

A: Yes, contact us at info@hotyogacolumbiatn.com and we will edit your start date it.

Q: I am an HYC Member with a buddy pass 1x per month, how do I register my guest?

A: HYC Members get a buddy pass 1x per month. 

1. Create profile

2. Contact us on Wix to add your buddy into class

3. Buddy signs liability waiver when they arrive to the studio
 

Q: How do I cancel my membership? 

A: Email info@hotyogacolumbiatn.com with your purchase date and membership plan to see how to move forward with cancellation based on the agreed upon terms and conditions.

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